Refund Policy - TaleemLedger

Last Updated: 4 July 2026

1. Our Commitment

We want you to be completely satisfied with TaleemLedger. If you're not satisfied within the first 15 days, you can cancel with no financial risk.

            💡 Money-Back Guarantee: If you cancel within 15 days of payment, you get a full refund. No questions asked.
        

2. Free Trial Period

We offer a 15-day free trial with full access to all features. No payment is required to start the trial. No credit card needed. No automatic billing at the end of the trial.

3. Refund Eligibility

Within 15 Days of Payment:

✅ Full refund available for any reason. "No questions asked" policy.

After 15 Days:

Refunds are considered on a case-by-case basis for:

• Technical issues that prevent you from using the service
• Billing errors or duplicate charges
• Service outages lasting more than 48 hours

4. How to Request a Refund

Send an email to support@taleemledger.com with:

• Subject line: "Refund Request"
• Your school name
• Your account email address
• Reason for refund (optional but helpful)

Or contact us via WhatsApp: +92 347 7289754

5. Refund Processing

• Refunds are issued using the original payment method
• Processing takes 5-7 business days after approval
• You will receive a confirmation email once processed

6. Non-Refundable Items

The following are generally non-refundable:

• Setup fees (if applicable)
• Custom development work
• Data migration services
• Training or consulting services
• Late payment fees

7. Exceptions

Refunds will not be issued for:

• Force majeure events (natural disasters, government actions, etc.)
• Mid-year cancellation after the refund period
• Accounts terminated due to Terms of Service violation

8. Contact Us

📧 Email: support@taleemledger.com

💬 WhatsApp: +92 347 7289754

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